Frequently Asked Questions
Everything you need to know about shopping with Boveda.
What shipping methods do you offer?
We provide standard, expedited, and overnight shipping options. Standard shipping is free on all orders over $50 within the continental United States.
How can I track my order status?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy for most unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Yes, all products sold on our store come with a minimum one-year manufacturer warranty against defects in materials and workmanship.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we allow changes or cancellations within 60 minutes of purchase. Please contact our customer service team immediately for assistance.